Terms & Conditions

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. Please read them carefully.  If you do not agree to be bound by these terms and conditions you may not use or access this website. If you have any questions or comments with regard to these terms and conditions please contact us by email at enquiries@coochie-coo.co.uk.

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Ownership

 

‘Coochie-Coo.co.uk’ and ‘Coochie Coo xxx’ are trademarks of Coochie Coo Limited. Registered office: Una Cottage, Les Tracheries, L’islet, St Sampsons, Guernsey. Company registration number: 50594.

This site is owned and operated by Coochie Coo Limited ('Coochie Coo Limited', 'Coochie Coo', ‘Coochie Coo xxx’, 'we' or 'us' or 'our').

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The Contract Between Us

 

Any contract for purchases made through the website will be with Coochie Coo Limited. Coochie Coo Limited must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received Coochie Coo Limited will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price.

Coochie Coo Limited’s acceptance of your order brings into existence a legally binding contract between you and us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Coochie Coo Limited is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

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General Terms

 

These terms and conditions and all transactions relating to this website are governed exclusively by the laws of Guernsey and any disputes arising are submitted to the exclusive jurisdiction of the Royal Court of Guernsey. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Coochie Coo website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

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This website

 

All copyright, trademarks and all other intellectual property rights in this Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Coochie Coo Limited or otherwise used as permitted by Guernsey and International law.

Some images and content within this site may have been provided by third parties. On these occasions Coochie Coo Limited have clearly stated the current copyright laws and have gained assurances from those third parties that this content can be used as permitted by law. Any perceived copyright infringements should be intimated to Coochie Coo Limited so the appropriate actions can be taken to resolve the situation.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

We make no warranty that the Coochie Coo website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Coochie Coo website.

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Use of information

 

Coochie Coo Limited, its partners, associates and suppliers do not accept any responsibility for any outcome related to your use of the information contained in this web site (unless it causes death or personal injury caused by our negligence and was a consequential loss within the contemplation of the parties). You access our information and web site at your own risk.

Any information on this web site does not and should not take the place of advice from a doctor or other health professional. Although we endeavour to provide you with correct information, we do not guarantee and authenticate every piece of information to the letter. If you are at all concerned about any of the products or information featured on this site, we advise you to consult a doctor or another appropriately fully qualified health professional.

This does not affect your statutory rights. If you require any additional information about the products featured on this website please contact enquiries@coochie-coo.co.uk.

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Payment Details

 

Coochie Coo Limited accepts payment by Visa, MasterCard, Switch, Maestro, Delta and Paypal. All product prices and delivery charges are shown in UK pounds sterling.

Payments by Visa, MasterCard, Switch, Maestro, Delta and Paypal will be processed using Sage Pay.  Upon receiving your order Coochie Coo carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged immediately prior to the dispatch of your order. Your card will not be debited for items in your order which have not been dispatched.

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Availability of Goods you Order

 

If Coochie Coo Limited has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Coochie Coo Limited from your debit card, credit card or PayPal account will be re-credited to your account and Coochie Coo Limited will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Coochie Coo Limited will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

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Security

 

We use the latest industry standard Secure Sockets Layer (SSL) encryption technology for the encryption of potentially sensitive information and to ensure absolute safety. This means that sensitive information such as your debit card, credit card or PayPal account details cannot be intercepted and seen by anyone except our payment provider – Sage Pay. Employees of Coochie Coo Limited never see your card details, we are just informed when your payment has been authorised by your bank.

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Delivery and Returns

 

Please follow the link at the foot of each page of our website for our most current and complete Delivery and Returns Policy.

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Taxes

 

Recipients of orders sent to destinations other than the United Kingdom are responsible for any local taxes that are due on the goods, UK VAT is not charged on such orders.  If you have any questions regarding taxes on your order please do not hesitate to contact us at enquiries@coochie-coo.co.uk.

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Changes to this Agreement

 

Coochie Coo Limited reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.